Registration terms

These Terms apply where you wish to purchase places at events that Etre Limited (registered number 4552495) ("Etre", "our", "us" or "we") organise.

  1. All payments must be in pounds sterling. VAT is applicable to all purchases at the UK prevailing rate.
  2. Registrations will be handled on a first-come, first-served basis. If payment is not made at the time of booking, we will send you a VAT invoice and your registration will be provisional until your payment has been received in full in cleared funds.
  3. All information available on and and in supporting literature in respect of our events constitutes an invitation to treat and not an offer by us to be bound to accept your registration as an attendee of an event.
  4. Your submission of an order to Etre constitutes an offer to Etre to register as an attendee to an event which may be accepted by us. Acceptance of your offer will occur upon Etre sending to you an e-mail confirming that your registration has been accepted. (This confirmation email will be sent separately from any invoice or receipt that we send to you as a part of your registration request.) Such confirmation emails will only be sent once we have received details of the booking and full payment for the event in cleared funds. Registrants should obtain confirmation from Etre before committing to travel (or other) arrangements.
  5. If we are unable to accommodate you at the event for any reason whatsoever (including, without limitation, cancellation or overbooking of the event), we will contact you by e-mail to advise you of such and the liability of Etre shall be limited to a refund of any fees paid by you to Etre for that particular event. Etre is not liable for any indirect, consequential or special loss suffered by registrants. Save in respect of fraud and of personal injury or death to the extent it results from Etre's negligence, Etre's maximum liability to any attendee in respect of any particular event is the fees paid by that attendee to Etre for that particular event.
  6. Attendee substitutions may be made at any time up to one business day before the scheduled event date(s). If you wish to substitute an attendee, please contact us at the earliest opportunity.
  7. Verbal cancellations cannot be accepted. Cancellations received more than 28 days before the scheduled event date will receive a 100% refund, less a 50.00 (+VAT) administration fee. Cancellations received 7-28 days before the scheduled event date will receive a 50% refund. Unfortunately cancellations received within 7 days of the scheduled event date will not be refunded, however a substitute delegate can be nominated in accordance with clause 6 (above).
  8. Whilst our event programmes are correct at the time of going to press, Etre reserves the right to make changes to the programmes, date and time, locations and/or speakers without prior notice. Such alterations may occasionally be necessary due to circumstances beyond our control.
  9. If you have not received confirmation of your registration within 10 working days of the scheduled event date, please contact us. Etre does not accept responsibility for the non-arrival of information.
  10. Views expressed by event speakers are their own. Etre disclaims any liability for advice given, or views expressed, by any speaker at an event or in any documentation provided to attendees.
  11. Internet access is available at some of our events and venues. The following uses of any Internet facilities provided are not permitted, and your breach of this clause may result in you being asked to leave the event without any refund being due. During the event you may not use the Internet to:
    1. Violate any law;
    2. Vandalise, damage, or disable the property of another individual or organisation;
    3. Access another individual's materials, information, or files without permission;
    4. Use scanning or hacking exploit tools;
    5. Violate copyright or otherwise use the intellectual property of another individual or organisation without permission.
  12. Please note that for promotional purposes, there may be a professional photographer and video production taking place during the event. You consent to us using such photographs and recordings for Etre's marketing and publicity after the event.
  13. Overnight accommodation is not included in the registration fee. However, reduced rates may be available at hotels close to our event venues. If you would like to receive more details please contact us.
  14. We make every effort to ensure that our events are accessible and enjoyable for all our delegates, and (for events that include catering) we always provide a vegetarian option. If you have any other dietary requirements or would like to discuss any access or specific requirements you may have, please inform our team at the time of booking on +44 (0)20 7729 3100.
  15. If any provision of these Terms are found by a court of competent jurisdiction to be unenforceable, such provision shall not affect the other provisions, but such unenforceable provision shall be deemed modified to the extent necessary to render it enforceable, preserving to the fullest extent permissible the intent set forth in these Terms.
  16. These Terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English and Welsh courts.
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